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- help you choose the right tandoor for your needs;
- explain all the details of how it works and answer your questions;
- give practical advice on proper use so your tandoor brings you joy for many years.
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Frequently Asked Questions
Light the tandoor gradually, avoiding sudden temperature changes.
You can use any type of firewood except coniferous wood, as it produces resinous smoke that may affect the taste of food.
Full heating usually takes about 60 minutes.
A detailed instruction for the first firing is provided with every tandoor.
You can use any type of firewood except coniferous wood, as it produces resinous smoke that may affect the taste of food.
Full heating usually takes about 60 minutes.
A detailed instruction for the first firing is provided with every tandoor.
Focus on how much food you plan to cook in one session.
For 3–5 kg of meat, compact models are suitable.
For 6–10 kg and large cuts of meat, choose larger tandoors with higher heat capacity — they retain heat longer and are convenient even in winter.
Also pay attention to the weight, height, and neck diameter, as these factors affect ease of use and compatibility with accessories.
For 3–5 kg of meat, compact models are suitable.
For 6–10 kg and large cuts of meat, choose larger tandoors with higher heat capacity — they retain heat longer and are convenient even in winter.
Also pay attention to the weight, height, and neck diameter, as these factors affect ease of use and compatibility with accessories.
The first firing is mandatory and is carried out to gradually adapt the tandoor to high temperatures.
During the initial use, it is recommended to heat the tandoor slowly, using a small amount of firewood, without sharp temperature increases.
After the tandoor has completely cooled down, it is ready for full and regular use.
During the initial use, it is recommended to heat the tandoor slowly, using a small amount of firewood, without sharp temperature increases.
After the tandoor has completely cooled down, it is ready for full and regular use.
Yes, we provide delivery throughout Ukraine and internationally.
You can find detailed information about delivery options and payment in the relevant section of our website or by contacting our manager.
You can find detailed information about delivery options and payment in the relevant section of our website or by contacting our manager.
Yes, we provide delivery throughout Ukraine and internationally.
You can find detailed information about delivery options and payment in the relevant section of our website or by contacting our manager.
You can find detailed information about delivery options and payment in the relevant section of our website or by contacting our manager.
Yes. Tandoors are designed for outdoor use — in a backyard, on a terrace, or in a barbecue area.
They withstand temperature fluctuations well and are built for intensive, regular use.
They withstand temperature fluctuations well and are built for intensive, regular use.
On average, a tandoor heats up in 40–60 minutes, depending on the model and the amount of firewood used. After reaching the desired temperature, it retains heat for a long time, allowing you to cook several dishes one after another.On average, a tandoor heats up in 40–60 minutes, depending on the model and the amount of firewood used. After reaching the desired temperature, it retains heat for a long time, allowing you to cook several dishes one after another.
A tandoor allows you to cook meat, poultry, fish, vegetables, flatbreads, bread, kebabs, steaks, and many other dishes. The cooking technology preserves the natural juices and authentic flavor of the ingredients.
Yes. We provide a warranty of 3 years or more for each tandoor, provided that the operating and usage recommendations are followed.
A tandoor does not require complicated maintenance. After use, it is enough to remove the ash and allow it to cool down completely.
Yes. Thanks to its thick walls and high heat capacity, a tandoor retains heat well even in cold weather. The only important rule is gradual heating — just as in any other season.
Why can small cracks appear?
A tandoor is made from natural clay and operates at high temperatures. During heating and cooling, the material naturally expands and contracts. As a result, fine hairline cracks — known as thermal seams — may appear on the surface.
These small cracks are a natural process for clay products and are not a defect.
A 4 mm forged steel frame securely holds the tandoor’s structure, prevents deformation, and ensures complete safety and long-term durability.
The presence of thermal seams does not affect performance, food taste, or the service life of the tandoor in any way.